Privacy Policy

Last Updated: November 12, 2026

ModerneSupply ("we," "us," or "our") operates https://www.modernesupply.com (the "Site"). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.

  • Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

Third-Party Advertising and Analytics Providers (Including Microsoft UET)

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Microsoft Universal Event Tracking (UET) and related tracking technologies. Microsoft UET allows us to track user activity on our site after they click on a Microsoft Ads advertisement. This helps us measure the effectiveness of our marketing campaigns, optimize our ads, and deliver relevant content. Information collected via Microsoft UET may be processed by Microsoft in accordance with Microsoft’s privacy policies.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Customer data required for legal, tax, and accounting compliance will be retained securely for the legally mandated duration (typically up to 7 years in Australia and operational jurisdictions).

International Data Transfers

ModerneSupply is operated from Australia, and our services are utilized by customers internationally, including within the United States. Your information may be transferred to, stored, and processed in countries outside your country of residence, including Australia, the United States, and data hosting servers managed by Shopify and our analytics partners. These countries may have data protection laws that are different from the laws of your country. By using our site or providing your information, you consent to these transfers.

Your Privacy Rights

Depending on your place of residence (such as California under CCPA/CPRA, or Australia under the Privacy Act), you may have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@modernesupply.com or by mail using the details provided below:

  • Business Name: ModerneSupply

  • ABN: 66 384 742 826

  • Address: U 71 14 Ferry Road West End, Brisbane, Queensland 4101, Australia